How should you use this crypto marketing FAQ?
| If you need to decide | Start with |
|---|---|
| Which work fits your launch | Campaign options and how we work |
| What payment methods are available | Payment methods |
| What happens if scope changes | Guarantees and refunds |
Use the answers below to identify what needs to be written down before approval: the deliverables, project owner, access requirements, timing, payment terms and reporting format. The right plan depends on the task. A listing submission needs accurate project information; a creator campaign needs approved messaging and clear review responsibilities. For AEOTech, the kickoff checklist records these items alongside the contact responsible for each decision. Send a short brief with your project stage, target audience, preferred channels and any fixed launch dates. We can then identify missing inputs and outline the work for review before you commit.
Frequently asked questions
Is crypto marketing safe for my project?
It can be run with clear approvals and platform-compliant materials. Before work starts, define who can approve copy, which claims are supported, and which accounts or assets the team may use. Keep wallet credentials and private keys out of campaign briefs; they are not needed to plan marketing work.
How do you handle confidential project information?
Share only information needed to scope and deliver the agreed work. At kickoff, AEOTech records required materials and account access in a scope-and-access checklist, so the project team can distinguish public assets from confidential information. Confirm any handling requirements before sending non-public documents, and review the privacy policy.
How long does a crypto marketing campaign take to start?
The start date is set after the scope, required assets, approvals and payment terms are confirmed. A campaign that needs account access or content review also needs the relevant project owner available. Ask for the planned kickoff and delivery milestones in writing before approving the work.
What do you need from us before kickoff?
Prepare a short project description, the campaign goal, target audience, selected channels, links to public project materials and the name of the person approving work. Include any launch constraints or existing platform correspondence that affects the task. The kickoff checklist will identify any remaining inputs.
Can I get a refund if I change my mind?
Refund eligibility depends on the agreed scope, work already completed and the terms attached to your order. Review the refund and guarantee terms before payment, and ask for clarification if a deliverable or cancellation condition is unclear. Keep the approved scope and related correspondence for reference.
Which payment methods can I use?
Available crypto payment options include USDT, USDC, BTC, ETH, SOL, TON and BNB. Confirm the accepted option, network, invoice details and payment timing with the team before sending funds. The payment methods page has the relevant payment information.
Can you guarantee a listing, trending position or campaign result?
No. Platforms make their own eligibility, review, approval and display decisions, and their ranking or placement duration is outside the agency's control. What can be agreed in writing is the scope of work and delivery of the approved campaign tasks or placements. Ask which parts are execution commitments and which are platform outcomes.
How will I know what work has been completed?
Agree on a reporting format before kickoff. It can record completed deliverables, links or screenshots where available, outstanding approvals and the next action owner. For placements, ask how each one will be checked and what evidence can be shared after publication or submission.
Can I combine listings, community work and creator campaigns?
Yes, if the goals, timing and owners for each workstream are defined together. Start with the primary objective, then select supporting activity that reaches the same audience without creating conflicting messages. You can review listing support and creator campaigns as separate workstreams.
What should I send to request a plan?
Send your project link, current stage, main goal, preferred channels, target audience, launch constraints and the best contact for approvals. Mention any work already booked so the plan can account for existing commitments. Use the contact page to share the brief and discuss next steps.
Tell us about your project
Answer four quick questions and a manager will send you a plan, timing and a price range within the hour. Everything stays confidential.
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